Shipping policy
Shipping Locations:
- Nationwide Shipping: We ship all over India.
- Delivery Areas: We ship to all areas serviced by Delhivery Service.
Shipping Time:
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Delivery Time: After your order is processed, deliveries usually take 7 days. For the most accurate delivery estimate, please visit the Delhivery website and enter your pin code.
Processing Time:
- On-Hand Orders: Ready to ship orders are processed within 3-7 days.
- Handmade Orders: Handmade orders take upto 20-25 days to process. This is the processing time & not the shipping time. The orders are dispatched after this given time period & shipping takes extra time.
- Preorders: Preorders are imported from overseas and take upto 2 months. In some cases orders might face delays due to holidays so the orders might get delayed upto 3 months. Only proceed with your order if you're patient enough to wait that long!
Shipping Cost:
- Delhivery: ₹99 is the standard shipping price.
Order Tacking:
- Contact For Enquiries: If you order has not arrived after one week of getting shipped, please use the contact form on our website or email us at cybrfitsstore@gmail.com to enquire about your order status.
- Tracking ID: Tracking IDs will be sent via email and on your given number once the order is shipped.
Return-to-Origin (RTO) Policy:
- Delivery will be attempted 3 times by our courier partner. If the customer is unavailable or denies delivery in all 3 attempts, the order will be marked as Return-to-Origin (RTO).
- To reship the order, the customer must pay the shipping charges again.
- No refund or cancellation will be provided for RTO orders.
- Customers are responsible for providing the correct address, contact number, and availability at the time of delivery.